Refund policy

We generally do not accept surfboard returns unless there is an order error, a quality issue, or damage during shipping or delivery. If you believe there is an issue with your surfboard upon delivery, please contact us immediately with photos and a brief description of the problem. All return requests must be submitted within 24 hours of receiving your surfboard.

Please note, for any accepted returns the shipping costs are the customer’s responsibility, and we are unable to refund any of the original shipping and delivery costs.